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FAQ
Everything you need to know about orders,
shipping, returns, sizing and more.
ORDERS & PAYMENTS
Ordering made simple.
How can I place an order?
Browse our collection, select your preferred size or variation, add the item to your bag, and proceed to checkout. Enter your delivery and payment details to complete your order.
What payment methods do you accept?
We accept the payment methods available at checkout. Available options may include cards, UPI, net banking and other supported payment services.
Can I change or cancel my order?
If you need to change or cancel an order, contact us as soon as possible. Once an order has been processed or shipped, changes or cancellation may no longer be possible.
Will I receive an order confirmation?
Yes. After your order is successfully placed, you will receive an order confirmation using the contact details provided during checkout.
SHIPPING & DELIVERY
From our door to yours.
How long will my order take to arrive?
Delivery times may vary depending on your location, product availability and the shipping method selected at checkout. Estimated delivery information will be provided during or after the ordering process.
How can I track my order?
Once your order has been shipped, tracking information will be shared using the contact details provided during checkout, where available.
Do you offer free shipping?
Shipping charges and any applicable free-shipping offers will be displayed at checkout before you complete your purchase.
Do you ship everywhere?
Available delivery locations may depend on our current shipping coverage. If your location is not available during checkout, please contact us for assistance.
RETURNS & EXCHANGES
Changed your mind? We understand.
What is your return policy?
We accept returns according to our return policy. To be eligible, items should be returned in their original condition, with all tags and packaging intact. Please review our full Return Policy for complete details.
How do I request a return?
Contact our support team with your order details, and we’ll guide you through the return process and provide the next steps.
Can I exchange an item for a different size?
If the item and requested size are available, we’ll do our best to assist with an exchange. Availability may vary, so we recommend contacting us as soon as possible.
When will I receive my refund?
Once your returned item has been received and inspected, your refund will be processed according to our return policy. Processing times may vary depending on the original payment method.
SIZE & PRODUCT
Find the perfect fit.
How do I find my size?
Please refer to the size guide available on the relevant product page. If you’re between sizes or need additional help, contact us and we’ll be happy to assist.
What if I'm between two sizes?
We generally recommend checking the product’s fit details and size guide before ordering. If you’re unsure, contact us for guidance before placing your order.
How do I know if a product will be restocked?
Some popular styles may be restocked, while others may be limited editions. Keep an eye on our website and subscribe to our updates for information about new drops and restocks.
Are the product colors shown accurately?
We aim to display product colours as accurately as possible. However, colours may appear slightly different depending on your device or screen settings.